Assessor Resource

TLIB2003
Carry out vehicle servicing and maintenance

Assessment tool

Version 1.0
Issue Date: May 2024


This unit involves the skills and knowledge required to carry out basic servicing and maintenance of a commercial vehicle, in accordance with relevant roads and traffic authority regulations.

It includes actions to implement vehicle manufacturer specifications for routine checks and maintenance, to ensure all specified safety requirements are met, and to ensure vehicle is operational to workplace requirements and relevant state/territory roads and traffic authority regulations.

Work is performed with limited supervision, and with duty of care responsibility for self and others in achieving the prescribed outcomes.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain and service vehicle systems

1.1

Hazards are identified, risks are assessed and control measures are implemented

1.2

Fluid levels are checked and adjusted in accordance with manufacturer specifications and workplace procedures

1.3

Air levels are checked and adjusted in accordance with manufacturer specifications and workplace procedures

1.4

Routine checks are made of vehicle systems and appropriate action is initiated for maintenance as required in accordance with workplace procedures

1.5

Appropriate precautions and procedures are followed when servicing/maintaining a vehicle to ensure adequate protection of the environment

1.6

Work health and safety (WHS)/occupational health and safety (OHS) procedures are followed when carrying out routine servicing and maintenance of a vehicle

2

Carry out minor vehicle repairs

2.1

Vehicle components are removed, repaired or replaced and refitted to vehicle using correct tools in accordance with manufacturer instructions and workplace procedures

2.2

Tyres on vehicle are repaired or replaced in accordance with workplace procedures and manufacturer instructions

2.3

Worn brakes are identified and action is taken in accordance with workplace procedures and manufacturer specifications

2.4

Need for more complex maintenance procedures is identified and problem is correctly referred in accordance with workplace procedures

3

Diagnose minor vehicle faults and undertake repairs for the safe operation of a vehicle

3.1

Minor faults in vehicle systems are identified, diagnosed and repaired in accordance with manufacturer specifications and workplace procedures

3.2

Identified faults that create a safety hazard are reported and appropriate action is taken to remove vehicle from operation pending repair

4

Complete documentation

4.1

Routine servicing, maintenance and repair record requirements are confirmed

4.2

Records of routine servicing, maintenance and repairs are kept in accordance with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

checking and replenishing fluids and carrying out lubrication processes

communicating and working effectively with others

completing relevant documentation

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

monitoring performance of equipment

operating and adapting to differences in equipment in accordance with workplace procedures

reading, interpreting and following relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

servicing equipment in terms of maintenance schedule and standard operating procedures

working systematically with required attention to detail without injury to self or others, or damage to vehicle or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

basic fault finding procedures required for routine servicing and maintenance of vehicles

basic principles for operating systems on commercial vehicles, including electrical systems, fuel systems, cooling systems, steering systems, exhaust systems, tyres and brakes

housekeeping standards for routine servicing and maintenance

problems that may occur during vehicle routine servicing and maintenance and appropriate action and solutions

procedures for checking, and routine servicing and maintenance of a commercial vehicle, in accordance with workplace and manufacturer requirements, and established safety rules and regulations

procedures for use and maintenance of materials, tools and parts required for routine servicing and maintenance

procedures required to minimise waste during routine servicing and maintenance

recognition and diagnosis of faults and vehicle irregularities

relevant duty of care requirements for routine servicing and maintenance of vehicles

relevant WHS/OHS and pollution control procedures

reporting and documentation requirements.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain and service vehicle systems

1.1

Hazards are identified, risks are assessed and control measures are implemented

1.2

Fluid levels are checked and adjusted in accordance with manufacturer specifications and workplace procedures

1.3

Air levels are checked and adjusted in accordance with manufacturer specifications and workplace procedures

1.4

Routine checks are made of vehicle systems and appropriate action is initiated for maintenance as required in accordance with workplace procedures

1.5

Appropriate precautions and procedures are followed when servicing/maintaining a vehicle to ensure adequate protection of the environment

1.6

Work health and safety (WHS)/occupational health and safety (OHS) procedures are followed when carrying out routine servicing and maintenance of a vehicle

2

Carry out minor vehicle repairs

2.1

Vehicle components are removed, repaired or replaced and refitted to vehicle using correct tools in accordance with manufacturer instructions and workplace procedures

2.2

Tyres on vehicle are repaired or replaced in accordance with workplace procedures and manufacturer instructions

2.3

Worn brakes are identified and action is taken in accordance with workplace procedures and manufacturer specifications

2.4

Need for more complex maintenance procedures is identified and problem is correctly referred in accordance with workplace procedures

3

Diagnose minor vehicle faults and undertake repairs for the safe operation of a vehicle

3.1

Minor faults in vehicle systems are identified, diagnosed and repaired in accordance with manufacturer specifications and workplace procedures

3.2

Identified faults that create a safety hazard are reported and appropriate action is taken to remove vehicle from operation pending repair

4

Complete documentation

4.1

Routine servicing, maintenance and repair record requirements are confirmed

4.2

Records of routine servicing, maintenance and repairs are kept in accordance with workplace procedures

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

checking and replenishing fluids and carrying out lubrication processes

communicating and working effectively with others

completing relevant documentation

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

monitoring performance of equipment

operating and adapting to differences in equipment in accordance with workplace procedures

reading, interpreting and following relevant instructions, procedures, information and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

servicing equipment in terms of maintenance schedule and standard operating procedures

working systematically with required attention to detail without injury to self or others, or damage to vehicle or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

basic fault finding procedures required for routine servicing and maintenance of vehicles

basic principles for operating systems on commercial vehicles, including electrical systems, fuel systems, cooling systems, steering systems, exhaust systems, tyres and brakes

housekeeping standards for routine servicing and maintenance

problems that may occur during vehicle routine servicing and maintenance and appropriate action and solutions

procedures for checking, and routine servicing and maintenance of a commercial vehicle, in accordance with workplace and manufacturer requirements, and established safety rules and regulations

procedures for use and maintenance of materials, tools and parts required for routine servicing and maintenance

procedures required to minimise waste during routine servicing and maintenance

recognition and diagnosis of faults and vehicle irregularities

relevant duty of care requirements for routine servicing and maintenance of vehicles

relevant WHS/OHS and pollution control procedures

reporting and documentation requirements.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Hazards are identified, risks are assessed and control measures are implemented 
Fluid levels are checked and adjusted in accordance with manufacturer specifications and workplace procedures 
Air levels are checked and adjusted in accordance with manufacturer specifications and workplace procedures 
Routine checks are made of vehicle systems and appropriate action is initiated for maintenance as required in accordance with workplace procedures 
Appropriate precautions and procedures are followed when servicing/maintaining a vehicle to ensure adequate protection of the environment 
Work health and safety (WHS)/occupational health and safety (OHS) procedures are followed when carrying out routine servicing and maintenance of a vehicle 
Vehicle components are removed, repaired or replaced and refitted to vehicle using correct tools in accordance with manufacturer instructions and workplace procedures 
Tyres on vehicle are repaired or replaced in accordance with workplace procedures and manufacturer instructions 
Worn brakes are identified and action is taken in accordance with workplace procedures and manufacturer specifications 
Need for more complex maintenance procedures is identified and problem is correctly referred in accordance with workplace procedures 
Minor faults in vehicle systems are identified, diagnosed and repaired in accordance with manufacturer specifications and workplace procedures 
Identified faults that create a safety hazard are reported and appropriate action is taken to remove vehicle from operation pending repair 
Routine servicing, maintenance and repair record requirements are confirmed 
Records of routine servicing, maintenance and repairs are kept in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TLIB2003 - Carry out vehicle servicing and maintenance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIB2003 - Carry out vehicle servicing and maintenance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: